1. Emergency Situations
Unibuz is not an emergency, counselling, medical, or crisis support service. If you or someone else is in immediate danger, call 000.
2. In-App Safety Tools
- Report - flag a post, comment, message, listing, event, or user for review.
- Block - stop a specific user from contacting you or appearing in your recommendations.
- Content moderation - see Part H.
3. Child Safety
Unibuz has zero tolerance for content or conduct that sexualises, exploits, or endangers a minor. We report credible instances of child sexual exploitation material or grooming to the eSafety Commissioner and, where appropriate, to police.
4. Image-Based Abuse and Cyberbullying
If someone has shared an intimate image of you without your consent, or you are experiencing cyberbullying, you can report it to us, and you may also make a complaint to the eSafety Commissioner at esafety.gov.au, which operates dedicated complaints schemes for both issues.
5. Wellbeing Support
Unibuz does not currently offer an active in-app wellbeing alert feature. If you're struggling, we encourage you to reach out to your institution's student wellbeing or counselling service, a trusted person, or a crisis support service (for example, Lifeline on 13 11 14).
6. Reporting to Us
You can reach our safety team at safety@unibuz.com.au. We prioritise reports involving child safety, threats of harm, and image-based abuse.